Abstract:
Through the survey of the communities in Beijing,Shanghai,Tianjin,Guangzhou and Shenzhen,the thesis mainly analyzes selectively the major methods and measures taken by community residents and grass-roots governments to solve the urban community conflicts during China's social transformation. Major methods are dialogue and conciliation,mediation,arbitration,letters and petitions,litigation and appeal to violence,while measures are mainly community conflict reconciliation,conflict mediation,conflict management and control,conflict settlement and violent coercion. The consensus is that most social or community conflicts must cooperate to solve and collaborative governance with the increasing and complicated social issues,including the government,enterprises,social organizations and individual citizens and so on.