移动通信低端客户保留实证研究——以安徽市场为例

    Mobile Communications Low-end Customer reservation Empirical Research ——Taking Anhui Market as an Example

    • 摘要: 依据安徽移动和安徽联通划分低端客户标准,通过深度访谈构建了移动通信低端客户保留驱动模型,并通过实际调研检验了该模型;同时还具体测评了不同因素对低端客户保留的影响程度,并就移动通信运营商保留或巩固低端客户给出了具体建议。

       

      Abstract: Based on the standard of Anhui Mobile and Anhui Unicom dividing low-end customers , we build a mobile communication's low-end customer reservation driven simulation through deep interviews,and test it through practical investigation; Meanwhile we test and evaluate different factors'affecting level to low-end customer reservation, and offer specific advices for mobile telecom providers on how to retain or consolidate low-end customers.

       

    /

    返回文章
    返回
    Baidu
    map